Ernest Cu, president and CEO of Globe, said DPW contractors’ wanton negligence continue to disrupt its internet services to the detriment of the telco’s subscriber and the company which has to cough up additional repair costs.

“Multiple times, we find people from construction companies assigned by the DPWH who will use a backhoe wantonly and dig up our fiber. This disrupts the services of thousands, even hundreds of thousands of people. As we aim to serve our customers better, we must take steps to avoid this as much as possible. So once again, I reiterate our appeal to the DPWH and its contractors to act responsibly and recognize this recurring issue,” said Cu.

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He pointed out that In the first half of the year alone, Globe experienced multiple incidents of fiber cuts caused by construction companies across the country.

“We’ve been lobbying the government for some support in terms of getting these construction companies to be a bit more diligent in looking at build plans, given the fact that the internet is so important these days and any outage is found to attract a lot of attention from the public given their dependence on connectivity,” Cu said.

The post Ernest Cu blames DPWH contractors’ negligence for multiple fiber cuts first appeared on Bilyonaryo Business News.